Parent Complaints

Shiner ISD believes open communication is important for addressing concerns effectively. Students and parents are encouraged to first discuss any issues with the relevant teacher, principal, or campus administrator who has the authority to resolve the matter.

To facilitate timely resolution, concerns should be brought forward as soon as possible. Early intervention at the appropriate administrative level is the preferred approach.  Informal discussions are encouraged to resolve issues; however, please note that these informal processes will not extend any established deadlines outlined in school policy, unless there is mutual written agreement to do so.

For those instances where a formal process is necessary, a student or parent may initiate this by submitting a written complaint form within the specified timeframe.

You can find more information on the complaint/grievance process in the Shiner ISD School Board Policy Manual.